Payment Policy
Welcome to Container Villa Homes! This Payment Policy outlines the terms and conditions governing payments for our products and services, including shipping containers, modified containers, and jackleg cabins Nationwide. By making a purchase from Container Villa Homes, you agree to the terms outlined below. Please review this policy carefully before proceeding with any transactions.
1. Accepted Payment Methods
We offer a variety of payment methods to make your purchasing experience as convenient as possible:
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express. Payments made by credit or debit card are processed securely through our payment gateway.
- Bank Transfers: You can make a direct bank transfer to our nominated bank account. Please include your order number as a reference to ensure prompt processing. Bank transfer details will be provided during the checkout process or upon request.
- Financing Options: We offer financing options and down payment plans (such as standard $3,000 down payments). Please contact us for more details on available plans and eligibility.
2. Currency and Pricing
All prices displayed on our website are in US dollars and include applicable taxes unless otherwise stated. Container Villa Homes reserves the right to modify prices at any time without prior notice. However, the price confirmed at the time of purchase will remain fixed for that order.
3. Payment Terms
- Full Payment / Down Payments: For most purchases, we require either full payment upfront or a specified down payment (e.g., $3,000) to confirm and process your order, with the remaining balance due prior to delivery or via approved monthly financing.
- Payment Deadline: All payments must be made within the timeframe specified on your invoice or order confirmation. Failure to make timely payments may result in delays or cancellation of your order.
4. Payment Security
Container Villa Homes is committed to protecting your payment information. We use industry-standard encryption and secure payment gateways to ensure all transactions are safe and secure. We do not store your credit or debit card details on our servers.
5. Refunds and Cancellations
- Cancellations by the Customer: Orders may be canceled by the customer within 24 hours of payment, provided that the order has not yet been dispatched. Any payments made will be refunded in full, minus any applicable transaction fees. For customized or special orders, cancellations may be subject to additional terms and conditions.
- Cancellations by Container Villa Homes: We reserve the right to cancel any order at our discretion. In such cases, we will provide a full refund of any payments made.
- Refund Processing: Refunds will be processed within 7-10 business days to the original payment method used.
6. Late Payments and Penalties
If full payment is not received by the due date specified on the invoice, Container Villa Homes reserves the right to charge a late payment fee, suspend pending orders, or pursue recovery of outstanding balances.
7. Disputes and Chargebacks
If you have any concerns or disputes regarding a payment, please contact our customer service team immediately at sales@containervillahome.com or call 405-315-4149. We aim to resolve any issues promptly and fairly.
8. Changes to Payment Terms
Container Villa Homes reserves the right to update or modify this Payment Policy at any time by posting the new version on our website.
9. Contact Us
If you have any questions or need assistance with your payment, please contact us:
Container Villa Homes
Address: 6500 E 88th Ave Unit 185, Henderson, CO 80640, United States
Phone: 405-315-4149
Email: sales@containervillahome.com
Thank you for choosing Container Villa Homes. We appreciate your business and are committed to providing you with the best products and services.
