Welcome to Container Villa Homes!
We are committed to delivering your container homes, shipping containers, modified containers, and jackleg cabins safely and efficiently. This Shipping Policy explains our delivery areas, shipping rates, estimated timeframes, and delivery requirements.
By placing an order with Container Villa Homes, you agree to the terms outlined in this policy.
1. Shipping Areas & Origin
Container Villa Homes ships from its manufacturing and distribution facility in Colorado, USA.
We offer delivery throughout the United States, as well as selected locations in Canada and Mexico. Delivery availability depends on the destination, site accessibility, and transportation arrangements.
Please contact us to confirm delivery availability before placing an order if you are unsure whether your location is covered.
2. Shipping Rates & Delivery Timeframes
Our shipping rates vary depending on the destination zone and accessibility of the delivery location.
United States Delivery Rates
<text color=”secondary” size=”sm”>Estimated transit time: 7–14 business days</text>
| Delivery Zone | Destination | Shipping Cost |
|---|---|---|
| Zone 1 | Colorado (same state) | $250 |
| Zone 2 | Neighboring states | $500 |
| Zone 3 | Long-distance states | $900 |
| Zone 4 | Remote areas | $1,500 |
Canada & Mexico Delivery Rates
<text color=”secondary” size=”sm”>Estimated transit time: 15–30 business days</text>
| Destination Zone | Shipping Cost |
|---|---|
| Canada – Cities and Main Areas | $2,000 |
| Canada – Remote and Hilly Areas | $2,500 |
| Mexico – Eligible Delivery Areas | $2,000 |
All shipping rates are listed in U.S. dollars (USD). Final delivery costs will be confirmed based on the destination and applicable transportation requirements. Additional charges may apply for crane services, special placement, or other arrangements not included in standard delivery.
3. Order Processing & Handling Time
Our standard order handling time is 1–2 business days (Monday–Friday).
- Orders placed on weekends or U.S. public holidays are generally processed on the next business day.
- Processing may take longer if payment verification, incomplete information, or additional order preparation is required.
- Custom-built container homes, modified containers, and jackleg cabins may require additional preparation or manufacturing time.
Customers will be notified of significant changes to their estimated processing schedule where applicable.
4. Estimated Total Delivery Time
Your estimated delivery time includes order processing and transportation.
| Delivery Area | Handling Time | Transit Time | Estimated Total |
|---|---|---|---|
| United States | 1–2 business days | 7–14 business days | 8–16 business days |
| Canada | 1–2 business days | 15–30 business days | 16–32 business days |
| Mexico | 1–2 business days | 15–30 business days | 16–32 business days |
These timeframes are estimates, not guaranteed delivery dates. Custom orders, remote destinations, customs clearance, weather, and transportation disruptions may extend delivery times.
5. Delivery Methods
We use transportation methods appropriate to the size, type, and destination of your order.
- Standard Delivery: Specialized trucks and trailers transport containers, cabins, and other large products to the designated delivery site.
- Crane Delivery: Crane services may be required for lifting products over obstacles or placing them in specific positions. Additional charges may apply.
- Customer-Arranged Pickup: Customers may arrange their own transportation, subject to prior approval and coordination with our team.
The available delivery method will be confirmed based on your order and location.
6. Delivery Site Requirements
Customers are responsible for ensuring the delivery site is ready and accessible before the scheduled arrival.
- Access: The delivery vehicle must have sufficient road and site access.
- Ground Preparation: The placement area should be level, stable, and capable of supporting the product’s weight.
- Obstructions: Low-hanging wires, trees, narrow entrances, and other obstacles should be addressed before delivery.
- Receiving the Order: A responsible person should be available to receive the delivery unless unattended delivery has been agreed upon in advance.
If delivery cannot be completed because the site is inaccessible or unprepared, additional waiting-time or redelivery charges may apply.
7. Order Tracking & Delivery Updates
Once your order is dispatched or transportation is scheduled, our team will provide available shipping updates using the contact information associated with your order.
Because our products require specialized freight transportation, tracking availability may vary depending on the carrier and delivery method.
Please contact us if you need an update on your order or delivery schedule.
8. Inspection Upon Delivery
Please inspect your container, cabin, or other purchased product upon arrival.
If you notice visible damage or discrepancies:
- Document the issue on the delivery receipt where possible.
- Take clear photographs of the affected areas.
- Contact us promptly at sales@containervillahome.com or 405-315-4149.
Prompt reporting helps us investigate the issue and determine the appropriate next steps. Any reporting timeframe will be applied subject to applicable law and your legal rights.
9. Missed Deliveries & Redelivery
If delivery cannot be completed because of an incorrect address, site inaccessibility, or the absence of an authorized recipient, additional delivery or redelivery charges may apply where permitted by law and the applicable order terms.
Our team will contact you to coordinate a new delivery date and communicate any additional charges before arranging redelivery.
10. International Deliveries: Canada & Mexico
For deliveries to Canada and Mexico, customers should be aware that international transportation may involve customs clearance, import documentation, duties, taxes, or other regulatory requirements.
Unless expressly included in your written quotation or purchase agreement, customs duties, import taxes, brokerage fees, and other destination-specific charges are not included in the listed shipping rates.
Customers are responsible for complying with applicable import requirements and providing any necessary information or documentation. We recommend confirming import eligibility and applicable charges before placing an international order.
11. Delivery Delays & Exceptions
Delivery delays may occur due to circumstances beyond our control, including:
- Severe weather or natural disasters.
- Road closures or transportation disruptions.
- Carrier scheduling or logistical issues.
- Remote or difficult-to-access delivery locations.
- Customs clearance and border processing for international orders.
- Unexpected manufacturing or supply-chain delays.
We will communicate significant delays when we become aware of them and provide updated delivery estimates where possible.
12. Changes to Shipping Details
If you need to change your delivery address or instructions, contact us as soon as possible.
Changes may be possible before dispatch, subject to confirmation. Once transportation has been arranged or the order has shipped, changes may not be possible and additional charges may apply.
13. Cancellations & Undeliverable Orders
If you need to cancel your order, contact us promptly at sales@containervillahome.com.
Cancellation eligibility depends on the order’s manufacturing, customization, and shipping status, as well as the applicable purchase terms and law.
If an order becomes undeliverable because of an invalid address or unresolved site-access issue, we will contact you to discuss available options. Storage, return transportation, or redelivery fees may apply where permitted by law and the applicable agreement.
14. Contact Us
For shipping questions, delivery estimates, or assistance with your order, please contact us:
Container Villa Homes
Address: 6500 E 88th Ave Unit 185, Henderson, CO 80640, United States
Phone: 405-315-4149
Email: sales@containervillahome.com